Services Management for MSOs, Wireless and Broadcast Content

The future presents even more challenges to service providers seeking to leverage the vast content, format, and delivery options available. Recent technology shifts in broadcast satellite technologies, along with the natural technical progression of video encoding, transcoding, and transport technologies have begun to reshape how content distribution facilities look and behave in terms of network managemen

As services "content" continues to transition to pure Internet Protocol (IP)/IP-Multicast based delivery, operational management of these facilities quickly falls more in line with traditional routed/switched IP networks. In addition, the overall management of this infrastructure is vastly differently than that of the existing legacy facilities relying predominately upon more traditional transport delivery options via Component, Asynchronous Serial Interface (ASI) and Serial Digital Interface (SDI).

Even more troubling, is the reality that most of the technology transitions will require some period of time where both legacy and newly implemented technologies must co-exist. More often than not, this transition period is longer than an organization desires and thus a hybrid operational and service delivery model takes place.

As one would expect, a very complex network and services ecosystem comes with the price of a high risk of operator error and high complexity. Intelligent decisions about network and content recovery; from content, to equipment failure, to path failures, must be made by a combination of system intelligence and automation, coupled with operational knowledge and procedural control. Without understanding the impact, validation of outages or current state system configurations, recovery decisions can lead to more complex outages.

SAT Services understands the complexity of a services delivery and management ecosystem and can assist your business in designing solutions to help simplify the opertional environment, improve uptime and performance and most importantly help ensure continued revenue from your services.